Inmarsat Satellite Phone and Data Silver Partner

FAQ's for  Thrane & Thrane 700

How can I use the UltraCell XX25 Portable Fuel Cell with the Thrane Explorer 700
How do you setup and use Inmarsat BGAN Satellite Phone Voice Mail
How to optimize BGAN
How to optimize BGAN TCP
What does GGSN Stand for?
What does GGSN Stand for?
What is a SGSN
How to change the MSN on Nera / Thrane ISDN Handset
what is the Inmarsat Satellite phone SMS Message Center Number
How do you perform a factory reset on the Nera Thrane Explorer ISDN Handset
How do I program the Mobile Subscriber Number,MSN, on the Nera Thrane Explorer ISDN handset?
CME Error Code List
 
 
How can I use the UltraCell XX25 Portable Fuel Cell with the Thrane Explorer 700

Follow these simple steps to set up the XX25 and connect it to the EXPLORER™ 700:

Step 1: Install a fuel cartridge in the XX25.

 

Step 2: Turn the power switch on the fuel cell to “ON”.

            It is recommended to allow airflow on all sides of

the XX25 for cooling purposes.

 

Step 3: The EXPLORER™ 700 battery must be inserted

before you connect the XX25 fuel cell.

            The EXPLORER™ 700 continuously measures

the battery temperature and will automatically

ensure that charging only occurs if the battery

temperature is within the range of 0°C to 45°C

(32°F to 113°F).

 

            The green Power LED will flash rapidly if outside

above-mentioned temperature range.

 

Step 4: Use the UltraCell tether to connect the XX25 to

the EXPLORER™ 700 terminal.

Connect the other end of the cable to the DC input

connector on the EXPLORER™ 700.

 

Step 5: The green LED left to the display is constantly lit

as long as the battery is charging (figure 4). When

the battery is fully recharged, the green LED is

turned Off.

If the EXPLORER™ 700 is switched on, the green

LED will be flashing shortly every 2 seconds when

fully charged.

Charging a thrane & thrane 700 BGAN Satellite Phone with an Ultracell XX25 Portable fuel cell

The XX25 can run unattended and will shut down automatically if power output drops below 7-8

Watts for more than 50 seconds (this is a fuel saving mechanism that happens when the

EXPLORER™ 700 terminal is about fully charged). The XX25 can be restarted by simply switching it Off and On again.

It is recommended to change the Power Up Mode setting in the EXPLORER™ 700 to Manual, so it does not power up automatically each time the fuel cell is connected. Please follow below steps to set it up.

Step 1:

Press the button.

 

Step 2:

Press the button until

SETTINGS appear. Press OK.

 

Step 3:

Press the button until

POWER UP MODE appears.

Press the OK button.

 

Step 4:

Press the button once

and select MANUAL by pressing OK.

You can preserve power by following below guidelines:

·          Point the EXPLORER™ antenna carefully to obtain best possible signal strength.

·          Upgrade the EXPLORER™ 700 software version to 1.02 or latest software release (Advanced

Power Management).

·          Switch Off the EXPLORER™ 700 when not used.

·          Turn Off interfaces not being used (please refer to EXPLORER™ 700 User Manual, Chapter 4).

 

Following was tested and measurements were performed:

#1        Start-up time @ 20ºC (68ºF) ambient temperature was measured to 30 minutes.

#2        Battery charge time with EXPLORER™ 700 switched Off was tested to be approx. 2

hours 25 minutes. The fuel cell switched off automatically and the EXPLORER™ 700

internal battery was at that point charged to 100%.

#3        Battery charge time with EXPLORER™ 700 switched On and registered on the BGAN

network (ready to receive incoming calls) was tested to be approx. 3 h 15 min. The

fuel cell switched off automatically and the EXPLORER™ 700 internal battery was at that point charged to 99%.

#4        One 250cc cartridge was able to fully charge two EXPLORER™ 700 batteries from 0

to 100%.

 

 

*** NOTE ***

Effective January 2007, the ICAO (International Civil Aviation Organization) has agreed to a new

provision allowing passengers and crew of commercial aircraft to carry onboard portable electronic

devices powered by fuel cell systems, along with spare fuel cartridges (IEC PAS 62282-6-1).

Regulations vary depending on country. Please contact UltraCell for more information.

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How do you setup and use Inmarsat BGAN Satellite Phone Voice Mail

When connected to the BGAN network, dial 57# or +870772001899.

You will then be required to follow the recorded message. You will be asked to select a PIN number (4 characters or more), then you will be asked to leave your name. Finally you will be asked to set-up a greeting message.

When you receive a voicemail the network will send an SMS message to the terminal to inform you. You can then dial the short code 57# to pick up your voice mail message.

 

Full Voicemail Procedures/Wording Below.

"Good afternoon. Before you can use your mailbox, you have to do some initial settings."

"Let's do that now. Please enter your new PIN followed by the pound key.

Your PIN must be 4 digits. If you make a mistake, press star 3 to start again."

(Enter PIN number followed by the pound key)

"Enter it again please."

"Your PIN has been changed. To start using your mailbox, you must record your name. Let's do that now. Press the pound key when you have finished."

(Record your name and then press the pound key)

"If you're happy with the recording, press 1. To hear it, press 2. To re-record your name, press 3."

(Press 1 to continue)

"To start using your mailbox you must to record your name, let's do that now. Press the pound key, when you have finished."

(Record your name and then press the pound key)

"If you're happy with the recording, press 1. To hear it, press 2. To re-record your name, press 3."

(Press 1 to continue)

"Okay, name recorded. To start using your mailbox you must record the greeting for all calls. Let's do that now. Press the pound key when you have finished."

(Record your greeting message and then press the pound key)

"To use this greeting, press 1. To hear it, press 2. To re-record the greeting, press 3.

(Press 1 to continue)

"This greeting is now active. Welcome to messaging services. No new messages. No saved messages. Main menu. To work with your greetings, press 3. To change your mailbox settings, press 4. If you need more time, press 8."

That is the complete voice mail set-up procedure. Please note the 'pound key' refers to the # (hash) key. The blue text indicates user interaction.

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How to optimize BGAN

08-06-2006 - Partners and end-users are being advised of a quick and easy way to increase the speed of BGAN's standard IP data traffic in the "send" direction.

The throughput speed of BGAN traffic in the "send" direction (i.e. data sent from the terminal) will be enhanced if the window size on the receiving PC or server is correctly set.

And Inmarsat has prepared a small software file, available for download here, which automatically configures the client computer or server.

The window size on an IP connection effectively sets the number of packets ¿in flight¿ between origin and destination, at any given time.

Setting an optimum window size is particularly relevant for channel Partners undertaking customer demonstrations, and for end-users

users who frequently access the same servers with applications such as FTP (e.g. media customers, or corporate customers accessing intranet sites).

The optimum window size for BGAN is 128k (default setting on many systems is 64k).

Disclaimer: Modifying the computer registry may cause problems that may require you to reinstall the operating system. We cannot guarantee that problems resulting from modifications to the registry can be solved. Use the information provided at your own risk. Inmarsat will not be liable for any issues or problems that may arise in using this software.

To set the window size for systems running Windows XP or Windows 2003, follow the instructions below:

How to use automatic registry key entry to manage a client computer's or server's TCP parameters:

1. Inmarsat supplies two .reg files that will automatically configure the client computer or server to use the recommended TCP parameters. Choose the appropriate file to match your operating system.

2. The two files are:

3. Save the relevant .zip to your desktop and uncompress.

4. Double click the .reg file to change parameters. When the following screen appears click "yes" to continue:

5. When the following screen appears click "OK" to finish.

6. Re-boot your PC for the changes to take effect.

Note: Windows NT does not support windows scaling and therefore only supports a 64k window size. Hence running Windows NT over BGAN will give a lower performance than other operating systems.

How to configure TCP parameters manually

Use the following settings when configuring the TCP parameters. Please ensure you re-boot after the settings have been entered.

Registry Settings
System Key: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters]

Value Name: TcpWindowSize
Data Type: REG_DWORD (DWORD Value)
Value: HEX: 1FFFF or Decimal: 131071

Value Name: Tcp1323Opts
Data Type: REG_DWORD (DWORD Value)
Value: HEX: 1 or Decimal: 1

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How to optimize BGAN TCP

08-06-2006 - Partners and end-users are being advised of a quick and easy way to increase the speed of BGAN's standard IP data traffic in the "send" direction.

The throughput speed of BGAN traffic in the "send" direction (i.e. data sent from the terminal) will be enhanced if the window size on the receiving PC or server is correctly set.

And Inmarsat has prepared a small software file, available for download here, which automatically configures the client computer or server.

The window size on an IP connection effectively sets the number of packets ¿in flight¿ between origin and destination, at any given time.

Setting an optimum window size is particularly relevant for channel Partners undertaking customer demonstrations, and for end-users

users who frequently access the same servers with applications such as FTP (e.g. media customers, or corporate customers accessing intranet sites).

The optimum window size for BGAN is 128k (default setting on many systems is 64k).

Disclaimer: Modifying the computer registry may cause problems that may require you to reinstall the operating system. We cannot guarantee that problems resulting from modifications to the registry can be solved. Use the information provided at your own risk. Inmarsat will not be liable for any issues or problems that may arise in using this software.

To set the window size for systems running Windows XP or Windows 2003, follow the instructions below:

How to use automatic registry key entry to manage a client computer's or server's TCP parameters:

1. Inmarsat supplies two .reg files that will automatically configure the client computer or server to use the recommended TCP parameters. Choose the appropriate file to match your operating system.

2. The two files are:

3. Save the relevant .zip to your desktop and uncompress.

4. Double click the .reg file to change parameters. When the following screen appears click "yes" to continue:

5. When the following screen appears click "OK" to finish.

6. Re-boot your PC for the changes to take effect.

Note: Windows NT does not support windows scaling and therefore only supports a 64k window size. Hence running Windows NT over BGAN will give a lower performance than other operating systems.

How to configure TCP parameters manually

Use the following settings when configuring the TCP parameters. Please ensure you re-boot after the settings have been entered.

Registry Settings
System Key: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters]

Value Name: TcpWindowSize
Data Type: REG_DWORD (DWORD Value)
Value: HEX: 1FFFF or Decimal: 131071

Value Name: Tcp1323Opts
Data Type: REG_DWORD (DWORD Value)
Value: HEX: 1 or Decimal: 1

 

 

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What does GGSN Stand for?
Gateway GPRS Support Node. (GPRS stands for General Packet Radio Services) . A GPRS Core Network provides mobility management, session management and transport for Internet Protocol packet services in GSM and WCDMA networks. The core network also provides support for other additional functions such as billing and lawful interception. It was also proposed, at one stage, to support packet radio services in the US D-AMPS TDMA system, however, in practice, most of these networks are being converted to GSM so this option is becoming largely irrelevant. Like GSM in general, GPRS is an open standards driven system and the standardization body is the 3GPP
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What does GGSN Stand for?
Gateway GPRS Support Node. (GPRS stands for General Packet Radio Services) . A GPRS Core Network provides mobility management, session management and transport for Internet Protocol packet services in GSM and WCDMA networks. The core network also provides support for other additional functions such as billing and lawful interception. It was also proposed, at one stage, to support packet radio services in the US D-AMPS TDMA system, however, in practice, most of these networks are being converted to GSM so this option is becoming largely irrelevant. Like GSM in general, GPRS is an open standards driven system and the standardization body is the 3GPP
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What is a SGSN
A Serving GPRS Support Node (SGSN) It is responsible for the delivery of data packets from and to the mobile stations within its geographical service area. Its tasks include packet routing and transfer, mobility management (attach/detach and location management), logical link management, and authentication and charging functions. The location register of the SGSN stores location information (e.g., current cell, current VLR) and user profiles (e.g., IMSI, address(es) used in the packet data network) of all GPRS users registered with this SGSN.
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How to change the MSN on Nera / Thrane ISDN Handset
Press back button until you see the word Menu appear on the lower left hand side. Press the button under menu Press: 4 Press: 8 Press: option Scroll down till “ Edit Number” is highlighted Press select Change the Number field to show 1 Press Save Then back
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what is the Inmarsat Satellite phone SMS Message Center Number
+870772001799
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How do you perform a factory reset on the Nera Thrane Explorer ISDN Handset
  • Press [Menu] [4] [9]
  • You will receive a message  " Handset reset will set all values to Factory setings and deletes last calls
  • Press [Yes] Handset will appear to freeze, but will eventually shut down. 

DO NOT REMOVE THE HANDSET FROM THE SATELLITE PHONE TERMINAL.

You may need to then power cycle the satellite phone terminal.

Next, if you plan on using the terminal for incoming calls, you may want to reset the Mobile Subscriber Number (MSN) to match the terminal you are using.

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How do I program the Mobile Subscriber Number,MSN, on the Nera Thrane Explorer ISDN handset?
Press [Menu] [4] [8] If you have nothing listed press [options] If you have something listed, scroll to the one you want to edit then press [options] Scroll to either Edit number or Add number. Press [Select] For HNS Standard Voice for Number enter 1 For Label enter something you will remember. Press [Save]
  • Press [Menu] [4] [8]
  • If you have nothing listed press [options]
  • If you have something listed, scroll to the one you want to edit then press [options]
  • Scroll to either Edit number or Add number. Press [Select]
  • For HNS Standard Voice for Number enter 1
  • For Label enter something you will remember.
  • Press [Save]
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CME Error Code List
Error  Description
CME ERROR: 0 Phone failure
CME ERROR: 1 No connection to phone
CME ERROR: 2 Phone adapter link reserved
CME ERROR: 3 Operation not allowed
CME ERROR: 4 Operation not supported
CME ERROR: 5 PH_SIM PIN required
CME ERROR: 6 PH_FSIM PIN required
CME ERROR: 7 PH_FSIM PUK required
CME ERROR: 10 SIM not inserted
CME ERROR: 11 SIM PIN required
CME ERROR: 12 SIM PUK required
CME ERROR: 13 SIM failure
CME ERROR: 14 SIM busy
CME ERROR: 15 SIM wrong
CME ERROR: 16 Incorrect password
CME ERROR: 17 SIM PIN2 required
CME ERROR: 18 SIM PUK2 required
CME ERROR: 20 Memory full
CME ERROR: 21 Invalid index
CME ERROR: 22 Not found
CME ERROR: 23 Memory failure
CME ERROR: 24 Text string too long
CME ERROR: 25 Invalid characters in text string
CME ERROR: 26 Dial string too long
CME ERROR: 27 Invalid characters in dial string
CME ERROR: 30 No network service
CME ERROR: 31 Network timeout
CME ERROR: 32 Network not allowed, emergency calls only
CME ERROR: 40 Network personalization PIN required
CME ERROR: 41 Network personalization PUK required
CME ERROR: 42 Network subset personalization PIN required
CME ERROR: 43 Network subset personalization PUK required
CME ERROR: 44 Service provider personalization PIN required
CME ERROR: 45 Service provider personalization PUK required
CME ERROR: 46 Corporate personalization PIN required
CME ERROR: 47 Corporate personalization PUK required
CME ERROR: 48 PH-SIM PUK required
CME ERROR: 100 Unknown error
CME ERROR: 103 Illegal MS
CME ERROR: 106 Illegal ME
CME ERROR: 107 GPRS services not allowed
CME ERROR: 111 PLMN not allowed
CME ERROR: 112 Location area not allowed
CME ERROR: 113 Roaming not allowed in this location area
CME ERROR: 126 Operation temporary not allowed
CME ERROR: 132 Service operation not supported
CME ERROR: 133 Requested service option not subscribed
CME ERROR: 134 Service option temporary out of order
CME ERROR: 148 Unspecified GPRS error
CME ERROR: 149 PDP authentication failure
CME ERROR: 150 Invalid mobile class
CME ERROR: 256 Operation temporarily not allowed
CME ERROR: 257 Call barred
CME ERROR: 258 Phone is busy
CME ERROR: 259 User abort
CME ERROR: 260 Invalid dial string
CME ERROR: 261 SS not executed
CME ERROR: 262 SIM Blocked
CME ERROR: 263 Invalid block
CME ERROR: 772 SIM powered down
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