Fault code 5

Fault code 5
SIM card is not responding. Power down and try again.

Hardware failure to access the SIM card.

Troubleshooting and Resolution
Power down ThurayaDSL and try again. SIM card may be damaged. Visually inspect the SIM card and return it to your Service Provider if damaged. SIM card contacts may be dirty. Clean the SIM card contacts with a dry cloth. If problem continues, replace SIM card with a known good SIM card. If problem persists, return the unit to your Service Provider for service.

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