How do I enable Remote Terminal Management Hughes 9502

Remote Management allows the unit to receive and act on special remote control SMS messages.   To access this feature page, open a standard internet browser, and enter 192.168.128.100 in the address field.  Then, click on Security Icon at the top of the GUI. If enhanced security is already enabled, youRead More…

APN and DNS information

Below you will find the different Inmarsat and DP (Distribution Partner) APN and DNS server information: Provider / APN DNS Server Inmarsat   BGAN.INMARSAT.COM (EMEA Region) Primary DNS: 172.30.66.7 / 172.30.34.7 BGAN.INMARSAT.COM (APAC/AMER Region) Primary DNS: 172.30.194.8 / 172.30.194.11         Stratos (Now owned by Inmarsat)   STRATOS.BGAN.INMARSAT.COM Americas Region DNS: Read More…

How do I manually connect a data session over USB using the Nera WorldPro 1000?

try to use the “DUN” that Launchpad has created to “dial” the network (phone no = *98#) to see if it connects. (LaunchPad is using one port for communication with the terminal, and one port for the USB modem (connecting to network).

How do you setup and use Inmarsat BGAN Satellite Phone Voice Mail?

When connected to the BGAN network, dial 57# or +870772001899. You will then be required to follow the recorded message. You will be asked to select a PIN number (4 characters or more), then you will be asked to leave your name. Finally you will be asked to set-up a greetingRead More…

What is the minimum signal strength I require for registration?

The typical minimum signal strength required to register on the BGAN network is as follows: HNS 9201 49 dBHz Thrane & Thrane   EXPLORER 300, 500, 700  46 dBHz Nera WorldPro 1000/1010 41 dBHz If you are connected to BGAN LaunchPad, check the signal strength on the status bar.  You canRead More…

Terminal Signal weak – Accurate Pointing Vital

It is vital that you point the terminal as accurately as possible. Establishing a connection with the BGAN network requires the careful orientation of the BGAN terminal towards the satellite, a process called pointing. Accurate and precise pointing is important, because a badly-pointed antenna may mean you cannot register withRead More…

Do you have a valid GPS fix?

The BGAN terminal needs a GPS fix in order to register with the BGAN network. Take the terminal outside, and lay it down flat with a clear view of as much of the open sky as possible. The GPS system is relatively tolerant of atmospheric conditions such as heavy cloudRead More…

How do I manage the BGAN Satellite terminal?

Inmarsat recommends that you use BGAN LaunchPad to manage the BGAN terminal.  You can install BGAN LaunchPad onto your computer from our website, and use its in-built Wizard to point the terminal to the BGAN satellite and register with the network. Once registered, you can use BGAN LaunchPad to openRead More…